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FAQ

  • Can we buy your dates in person? Is there a shop?
    We are very proud to have our very own stall in London's historic and iconic Borough Market. You can visit us from Tuesday to Sunday (as we are closed on Mondays) in Borough Markets' "Green Market".
  • How can we get in touch with The Date Sultan?
    The Date Sultan would love to answer any personal query you may have. Please contact us by dropping an email on info@datesultan.com
  • Do you cater for weddings?
    Yes we do. We are able to create personalised favour boxes and hampers for wedding events. If you feel adventurous and wish to really impress, we can also provide you a Date stall, decorated with a variety of dates. The stall will be manned.
  • What are your shipping methods and how long do they take?
    We're working hard to get your order packed quickly. It usually takes about one to three business days for us to pack up and ship out your order.
  • Are your dates ethically sourced?
    All our dates are sourced from farms and packing houses inspected in person by the Date Sultan. We ensure our farmers pay a fair living wage and are free from Modern Slavery. We refuse to work with illegal occupiers and settlers.
  • Where are your dates sourced from?
    We take great pride in where we source our dates from and who we source from. Currently our Medjool is sourced from Jordan, Palestine and Egypt, and all our other luxury varieties of dates are sourced from Saudi Arabia. The Date Sultan has personally visited the farms and growers we work with.
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